Innovating in a Changing World

Modern Tools for Cultural Organizations to Engage, Retain and Communicate with Supporters


In November 2021, the Blackbaud Institute released Tipping Point: Aligning with Supporters in a Changing World. All of the data that is revealed in Tipping Point can provide you and your team with a better understanding of what donors value most today, where organizations are meeting expectations, and where donors think organizations are falling short. As a practical next step, you can put this research to work for you by using the tips in this guide to meet evolving donor expectations, adapt to changes your cultural organization is facing, and bring your organization into the “now.”

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